Shawna BruceSep 28, 20202 minHow do we make Lessons Identified - Lessons Learned? I just finished completing a Work Action Plan for the Emergency Communications team at a major post-secondary institution. They invited...
Shawna BruceJul 14, 20203 minWho's on First? - Defining your Crisis Communications TeamDelegating staff to support your crisis communications response when you are in the thick of a crisis does not work well. It could...
Shawna BruceJun 19, 20201 min5 STEP COMMUNICATIONS DEBRIEF PROCESSDebriefs are routine occurrences in the field of emergency management and military or paramilitary organizations. However, they may be a...
Shawna BruceJun 12, 20203 minDebriefing your Crisis Communications TeamFrom the onset of the COVID-19 health crisis, the role of communicators escalated to a whole new level of engagement.