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Public Information is a key element for any emergency, crisis or disaster. By sharing timely and accurate information with your public, you can save lives, stabilize incidents, and even improve your reputation.

Emergency Public Information is different than a normal 9-5 communications role and requires certain skillsets and training. The role of the Public Information Officer/Information Officer in an Emergency Operations setting is unique to the Incident Command System (ICS) model.


If you are a communicator or a member of the ICS team who could be tagged to perform this role or support the lead PIO/IO, this training workshop will help you better understand your role and responsibilities.


In this session you will learn:

  • To Gather, Verify, Coordinate and Disseminate timely and accurate information to your key stakeholders and public;

  • The role of the PIO/IO;

  • How to develop a holding statement;

  • How to develop key messages; and

  • How to engage media and organize a news conference.

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