This video presentation was prepared for EMSS2021 and outlines the basics of risk communications for our vaccination rollout.

Watch a recording of the September 22, 2021 webinar, Crisis Communications Best Practices: Preparing to respond in 15 minutes, featuring Shawna Bruce, CIAC National Advisory Council member and operator of M.D. Bruce & Associates Ltd. This webinar touched on the steps required for businesses to prepare a communications plan in the event of a crisis, as well as how to implement their plans when time is of the essence.

Communicating difficult news in a crisis or following a tragic event can be challenging for even the most experienced communicator. In this video, I share some thoughts that may help guide you in being an effective communicator when delivering difficult information.

Communication is critical in the time of crises. COVID-19 has brought uncertainty globally. In this video, I discuss 3 gaps I've identified during this pandemic and how to address them.