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How PREPARED are your communicators to respond in a crisis?
Yesterday I got so caught up reading all of the great posts about events and activities surrounding #EPWeek2022 that I forgot to post my...

Shawna Bruce
May 15, 20222 min read


How do we make Lessons Identified - Lessons Learned?
I just finished completing a Work Action Plan for the Emergency Communications team at a major post-secondary institution. They invited...

Shawna Bruce
Sep 28, 20202 min read


Creating a Community Outreach Information Network (COIN) to reach vulnerable groups in disasters
Watching Hurricane Laura's impacts along the Gulf Coast was a frightening reminder of the critical role public information plays during a...

Shawna Bruce
Aug 30, 20204 min read


Who's on First? - Defining your Crisis Communications Team
Delegating staff to support your crisis communications response when you are in the thick of a crisis does not work well. It could...

Shawna Bruce
Jul 13, 20203 min read


5 STEP COMMUNICATIONS DEBRIEF PROCESS
Debriefs are routine occurrences in the field of emergency management and military or paramilitary organizations. However, they may be a...

Shawna Bruce
Jun 19, 20201 min read
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